Comments on: Vulpine Cycling Shorts – Review

By: Christopher Juckes

Christopher Juckes — Sun, 14 Nov 2021 12:06:20 +0000

I bought a pair of Vulpine Rain shorts for £120. After 1 month’s use they developed a hole in seat area of the shorts. They refused to repair them as they deemed the repair was caused by abrasion. From their email:

After inspection, we have deemed that this issues occurred as a result of abrasion damage, rather than a fault with the components, materials or construction of the product.

In light of the above, I am afraid we are unable to offer you a refund or replacement.

If sitting on a bicycle saddle is likely to cause abrasion the I am guilty. However, surely cycling shorts to be hard wearing especially on the contact points?

Absolutely appalled with the customer service of Vulpine. If your happy with their products fair play, otherwise if you are thinking of buying them, avoid.

By: Jonesy

Jonesy — Mon, 04 Feb 2013 12:46:10 +0000

Nice review – when the weather warms up these are definitely on my “wish list”. I’ve bought several items from Vulpine and the quality has been spot-on apart from some loose stitching on a T-shirt. I emailed them and had a replacement in my hand within 48 hours. ’nuff said.
If Carlsberg made clothing companies…

By: Ste Johnson

Ste Johnson — Tue, 29 Jan 2013 16:31:56 +0000

In reply to Nick Hussey. Vulpine have got to have some of the best customer service on the 3rd planet from the sun. Ste

By: Nick Hussey

Nick Hussey — Tue, 29 Jan 2013 16:14:23 +0000

Hi Neil,
Sadly that pair do seem to have slipped through the QC net. It does hapen very occasionally but it makes my blood run cold! I haven’t seen ones with problems like that before and its certainly not normal or acceptable.
Just send them back to us and we’ll swap for a proper pair!
Thanks for the great review otherwise.
Nick.

By: Ste Johnson

Ste Johnson — Mon, 28 Jan 2013 18:23:04 +0000

In reply to John the Monkey.

Not a bad shout John.

I wonder what Rapha’s offerings are like?

Thanks for the comment sir. Do hope you’re well

Ste

By: John the Monkey

John the Monkey — Mon, 28 Jan 2013 10:15:50 +0000

Endura’s “Zyme” short has a really good material (in terms of being comfortable to ride in, and looking decent off the bike) – the problem with that is that it seems to hold more water than the more “sporty” Humvee fabric.

If you do get caught in a downpour, the Humvee dries quicker, and is more comfortable – I wonder if the same kind of trade off is happening with the Vulpine fabric, maybe?